Sara Mohammadi; Mahdi Nadaf; Sara Roshan
Abstract
Abstract Introduction: The change is only constant element in life and business, but during the implementation process of change, Organizations, especially governmental organizations, dealing with a some of challenges that resistance to change is one of the most important ones. The main purpose of this ...
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Abstract Introduction: The change is only constant element in life and business, but during the implementation process of change, Organizations, especially governmental organizations, dealing with a some of challenges that resistance to change is one of the most important ones. The main purpose of this research is to examining the effect of emotional and cultural intelligence on employees' resistance to change, with emphasis on the role of mediation of psychological capital. Method: This study was conducted on a random sample of 300 employees of governmental universities in Ahvaz city. The research method is applied in terms of purpose and in terms of collecting data, descriptive-correlation. Data were collected using standard questionnaires – Ang et al Cultural intelligence (2007), Golemann emotional intelligence (1997), Oreg resistance to change (2003), & Luthans et al psychological capital (2007). Data were analyzed using structural equation modeling with Smart PLS3 software. Results: The results of data analysis showed that emotional and cultural intelligence has significant negative effect on resistance to organizational changes directly (-0.37, -0.32) and indirectly (with mediating role of the psychological capital) (-0.69, -0.63). Conclusion: According to research findings, Increasing employees' emotional and cultural intelligence will reduce their resistance to change. Also, improving psychological capital strengthens the effect of emotional and cultural intelligence on resistance to change mediated by psychological capital.